- Your PicCollage app is up-to-date with the latest version.
- You are logged in to the Apple ID/Google Play account associated with your purchases on your device (not within the PicCollage app, as your purchases are not tied to your PicCollage account)
Restoring your In-App Purchases:
- Open the app
- Tap the in the top-left corner
- Tap Settings
- Tap Restore Purchases
If you are using an Apple device, tap Refresh Purchase Status
If the steps above do not restore your purchases, please follow the steps below:
Restoring VIP Subscription:
Please return to the PicCollage Home Screen and tap the gold VIP badge in the top-right corner. Does your VIP access reconnect, or does the app prompt you to repurchase?