Hi PicCollage Community!
Please know that all in-app purchases with PicCollage, including free trials and subscriptions, are carried out through Apple and not PicCollage. Because of this, our team is unable to manage or refund free trials and VIP subscriptions on your behalf.
Canceling VIP Subscriptions
To cancel a VIP subscription, please:
- Open the Settings app on your iOS device
- Tap your name
- Tap Subscriptions
- Tap the PicCollage subscription
- Tap Cancel Subscription
More information can be found here:
Refund VIP Subscriptions
If a refund is required, it must be requested through Apple as all in-app purchases are carried out through your Apple ID, not your PicCollage account: