Hello VIP Community!
Once you've purchased a PicCollage VIP subscription, you'll have full access to all content and features in the app.
To access your VIP content, please:
- Open the PicCollage app
- Tap Store
in the bottom right corner of the Home Screen
- Tap Get
next to the sticker and background packs you would like to download
Though you have to download content packs individually, you will not be charged any extra fee. Don't forget to check out our exclusive VIP fonts and templates in the app as well!
If you’ve lost access to your VIP subscription, we kindly ask to restore purchases to regain access.
To restore subscriptions, please:
- Please make sure you are connected to the same Apple/Google Play account associated with the VIP subscription purchase
- Open the PicCollage app
- Tap the
icon in the top left corner of the Home Screen
- Select Settings
- Tap Restore Purchases
We have an additional restore option for Apple devices:
- Please make sure you are connected to the same Apple ID associated with the VIP subscription purchase
- Open the PicCollage app
- Tap the in the top left corner
- Click Settings
- Tap Refresh Purchase Status
If the above steps don't restore your VIP access, please return to the Home Screen and tap the gold PicCollage VIP banner at the top. If connected to the same account used to purchase the VIP subscription, you will regain access and will not be charged again.
If you have any questions, check out how to contact our team here: Contact the PicCollage Team!
