Hello PicCollage Community!
This article outlines everything needed for managing and changing Android subscriptions. If you need support for iOS subscriptions, please click here.
Confirm VIP Subscriptions
Please confirm subscriptions through the purchase history for your Google Play account: Review your order history, Google Play
Cancel VIP Subscriptions
Subscriptions can be canceled through Google Play’s self-help flow: Cancel, pause, or change a subscription on Google Play
Refund VIP Subscriptions
If a refund is needed, a request can be sent directly to our team with the following:
- Order number associated with the subscription
- Reasons for the refund request
Order numbers start with GPA. and can be found on the receipt issued by Google Play or through your purchase history: Google Play purchase history
Steps to contact our team can be found here.
Please know that all in-app purchases are carried-out directly through Google Play and not PicCollage. Because of this, our team cannot manage transactions on your behalf. If you have any questions, check out how to contact our team here: Contact the PicCollage Team!
We hope this helps and thank you for being a part of our VIP community!
