Hello PicCollage Community!
Here is our guide to managing and canceling free trial (exclusive to iOS devices).
Confirm Free Trial is Active
Please confirm free trial and subscriptions through the purchase history of your Apple ID: See your purchase history for the App Store
Free Trials are 7 days long and will automatically convert into an annual subscription through Apple.
Switch from an Annual to Monthly Subscription
Our annual subscription saves 40% a year and provides access to new and exciting content year-round! If you would like to continue from free trial to a monthly VIP subscription (instead of the annual option), here are the steps to switch:
- Open the Settings app on your iOS device
- Tap your name at the top of the screen
- Tap Subscriptions
- Click on PicCollage under the Active section
- Select the preferred subscription option
We would like to remind you that this switch must be done 24 hours before free trial ends.
Cancel Free Trial
To cancel free trial, please:
- Open the Settings app on your iOS device
- Tap your name
- Tap Subscriptions
- Tap the PicCollage subscription
- Tap Cancel Subscription
More information can be found here: How to cancel a subscription from Apple. If a refund is required, please know that our team cannot access, cancel, or refund subscriptions on your behalf. A refund can be requested through Apple: Request a refund for apps from Apple
We hope this helps and thank you for being a part of our VIP community! If you have any questions, check out how to contact our team here: Contact the PicCollage Team!