Hello PicCollage Community!
This article outlines everything needed for managing and changing Android subscriptions. If you need support for iOS subscriptions, please click here.
Confirm VIP Subscriptions
Please confirm subscriptions through the purchase history for your Google Play account:
Cancel VIP Subscriptions
Subscriptions can be canceled through Google Play’s self-help flow:
Refund VIP Subscriptions
If a refund is needed, a request can be sent directly to our team with the following:
- Order number associated with the subscription
- Reasons for the refund request
Order numbers start with GPA. and can be found on the receipt issued by Google Play or through your purchase history:
Steps to contact our team can be found .
Please know that all in-app purchases are carried-out directly through Google Play and not PicCollage. Because of this, our team cannot manage transactions on your behalf. If you have any questions, check out how to contact our team here: !
We hope this helps and thank you for being a part of our VIP community!